Syncly
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AI-powered customer intelligence suite for fast‑growing brands
What is Syncly?
Syncly is an AI‑native customer intelligence platform that centralizes feedback from multiple Voice‑of‑Customer channels, automatically tags and organizes insights, lets users query data via a ChatGPT‑style interface, and provides real‑time alerts and reports.
Key Features
Unified view of feedback from all VoC channels
AI‑powered auto‑tagging and topic classification
Chat‑style query interface for instant insights
Real‑time alerts and collaborative reporting
Video‑focused social listening (Syncly Social)
Influencer discovery and competitive analysis
Brand perception measurement
Who Will Use Syncly?
Customer experience managersMarketing teamsProduct managersBrand managersSocial media analysts
How to Use Syncly
- 1Centralize all customer feedback from VoC channels with a single click.
- 2Let the AI auto‑tag and classify feedback into granular topics.
- 3Ask natural‑language questions to discover insights backed by real data and quotes.
- 4Receive real‑time alerts and share actionable reports across the organization.
Pros & Cons
Pros
- AI‑native and integrates multiple feedback sources
- Fast setup – e.g., LG achieved 90% faster setup for social listening
- Provides both quantitative metrics and qualitative quotes
- Backed by Y Combinator and a venture‑backed team
- Offers free trial and demo options
User Reviews
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