Kraftful
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What is Kraftful?
Kraftful is an AI‑native platform that automatically analyzes user feedback—including reviews, surveys, call transcripts, and support tickets—to deliver fast, accurate product insights without hallucinations.
Key Features
Proprietary hallucination detection (patent pending)
LLM‑native analysis of multi‑modal feedback
Automatic translation of feedback into any team language
Integration with Slack for weekly summaries
Team collaboration and invitation features
SOC 2 and GDPR compliance; data is never used to train models
Support for AI‑powered user interviews
Fast turnaround: analysis in minutes
Who Will Use Kraftful?
Product managersUX researchersProduct teamsCustomer success teamsEngineering leaders
How to Use Kraftful
- 1Connect one or more feedback sources (e.g., surveys, support tickets, call recordings).
- 2Let Kraftful’s AI analyze the data, applying hallucination detection and language translation.
- 3Explore the generated insights, trends, and user stories via the dashboard.
- 4Share weekly summaries to Slack or collaborate with teammates within the platform.
Pros & Cons
Pros
- Reduces manual effort of feedback analysis
- Delivers insights in minutes rather than hours or days
- Accurate results thanks to hallucination detection
- Compliance‑focused; no training on user data
- Supports many feedback sources and integrates with common tools
Cons
- Pricing details and specific plan features are not publicly listed
- No explicit information about on‑premise deployment or API access
User Reviews
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