What is ISPBox.net?
A cloud‑based platform that unifies billing, customer care, network operations and real‑time monitoring for Internet Service Providers.
Key Features
Interactive network maps for planning and operations
Self‑service customer portal with invoicing and ticketing
Automated billing, reminders and payment gateway integration
Speed and access control per subscriber
Real‑time network monitoring with ICMP ping checks and alerts
Compatibility with Mikrotik RouterOS (provisioning, PPPoE, Hotspot)
Multi‑language interface (English, Portuguese, upcoming Spanish)
Early access program with extended free trial and priority features
Who Will Use ISPBox.net?
Internet Service Providers (ISPs)ISP staff such as billing, support and network engineers
How to Use ISPBox.net
- 1Sign up for a free account on the ISPbox website.
- 2Create a network map by adding OLTs, cabinets, splitters and cable routes.
- 3Configure billing settings and connect a payment gateway (e.g., Stripe).
- 4Set up subscriber plans, speed limits and access controls.
- 5Enable the customer portal for subscribers to view invoices and submit tickets.
- 6Activate monitoring to receive ICMP ping checks and downtime alerts.
Pros & Cons
Pros
- True free plan available for ISPs with up to 20 active clients
- All‑in‑one workspace reduces the need for multiple tools
- Built‑in monitoring and alerting for rapid issue response
- Support for multiple languages
- Direct integration with Mikrotik and roadmap for additional vendors
- Scalable pricing that grows with the number of subscribers
Cons
- Vendor compatibility currently limited to Mikrotik (others pending)
- Paid plans required once the active client count exceeds 20
- Some advanced features (e.g., unified communication, API platform) are listed as “coming soon”
Pricing
Pricing:Paid
Free plan available
Starts from:$50/month
Starter
Free
- Client management
- Support ticketing
- Team calendar
- Leads pipeline
Growth
$50 per month
- Monitoring system
- Alerts system
- Network maps
- Customer portal with payments
- Priority email support
Scale
$250 per month
- 24/7 dedicated support
- Custom integrations
- Custom feature development
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