AI-powered review tools revolutionize how businesses handle customer feedback. They use natural language processing to analyze vast amounts of reviews from various platforms, identifying key themes, sentiment, and emerging issues. By integrating with LLMs, these tools can automatically categorize feedback, generate concise summaries, and even draft personalized responses to customers. This allows companies to quickly understand customer perceptions, prioritize improvements, and manage their online reputation more efficiently, turning feedback into actionable business intelligence.